FAQ's
Why do I need a patch test if I have already had the treatment done before?
I require all new clients to have a patch test and if it has been 6 months since your last treatment.
This is to ensure you are not allergic to the products used and to check that you haven't suddenly become allergic.
Different salons and therapists may use completely different products to what I use so it's best I check this prior to the treatment.
You will also need to fill out a consultation form so I can be sure the treatment is suitable for you.
Please contact me if you would like to arrange a patch test and/or consultation.
Yes, I do have a cancellation policy, please see the terms & conditions page here
Why do I need to pay a deposit to book?
When I first opened for business, I never thought about making deposits a requirement but my little business has grown so much over the past few of years and now it is my sole income, it is absolutely necessary for me to take deposits for all treatments no matter how big or small the amount to ensure a fair booking experience for everyone. If you'd like to read some more information on the deposit terms & conditions you can click here.
Do you have a cancellation policy?
I need to bring someone else with me, is this ok?
Due to insurance purposes and limited space, unfortunately we cannot accommodate additional guests unless they are having a treatment done also or they are a carer. This includes children and babies. We apologise for any inconvenience caused.
Which payments do you accept?
Cash, card including contactless payment via Apple or Android Pay, bank transfer and PayPal payments
are all accepted.
Still have unanswered questions?
Please get in touch, I'm here to help you.